I am a hard working person who will carry out tasks asked of me. I am a fast learner, and enthusiastic to learn new skills when required. I am an excellent listener, and am able to communicate with others effectively, written and orally. I am driven to complete tasks by setting goals and managing time where appropriate, remaining calm during time-constrained tasks, due to the experience gained from University and in the workplace.
September 2004 - July 2007
University of Teesside
Studied BSc (Hons) Web Development (First Class)
Modules Included: Professional Studies, Business Online, Client Focused Systems Development, Database Systems, Web Development Issues, Web Marketing Life Cycle, Web Scripting, Enterprise Web Development 1 & 2, Design For Usability.
Final Year Project - included researching a chosen topic about new technology for the web, and evaluating whether it is feasible to use in current web systems. 16,000 word report was produced, along with a presentation to a panel of academic staff.
September 2002 - July 2004
Stockton Riverside College
Studied: AVCE Information and Communication Technology (AA), CACDP Deaf Awareness (Level 1), CACDP Deaf Community & Culture (Level 1).
September 1997 - July 2002
Studied: GNVQ Intermediate (Part One) Information and Communication Technology (Distinction), GCSE Mathematics (A), GCSE English Literature (A), GCSE Biology (A), GCSE Chemistry (A), GCSE Physics (A), GCSE English Language (B), GCSE Graphic Products (B), GCSE (Short Course) Religious Education (A*), GCSE (Short Course) French (C).
February 2013 - Present
Teesside High School
ICT Technician (iPads)
Responsibilities: Setup and maintenance of 2 managed class sets of iPads to be used throughout the school from Nursery through to Year 13. Setup and management of individual iPads given to Year 7’s and Year 12’s. Researching apps to be used throughout the whole school. Managing bookings by implementing an easy to use booking form system. Maintaining Apple TV’s and a Mac OS X server. Supporting teachers in lessons where required to use the iPads. Providing group and individual training sessions to staff tailored to their requirements. Filming and editing school events such as the Winter Concert and Pre-Prep Nativity. Producing video slideshows for end of year assemblies, and Remembrance service. Redesigning digital signage for use on existing displays in the school, and for the new Sixth Form building. Providing support for general ICT issues.
June 2008 - Mar 2011, July 2011 - February 2013
HMV / Zavvi
Sales Assistant, Technology
Responsibilities: Serving customers, till operation, refunds, exchanges, delivery processing (Zavvi), merchandising, placing customer orders, floor walking, stock replenishment, price changes, maintaining standards, updating chart wall, sourcing stock from other stores in company, upselling related products, such as warranties and replacement cover. Help train new staff on tills, stock replenishment, shop standards, and using in store computer systems.
March 2011 - July 2011
Bauer Radio's Cash For Kids
Charity Web Editor
Responsibilities: Creating, maintaining content of the charity web pages over 20 different local radio station websites. Additional content to supplement web pages was created including flyers, posters, tin wraps, and content for plasma screen televisions. Liaised with different charity managers, and organised workload accordingly using time management skills to ensure all content was available for required deadlines.
November 2007 - January 2008
Responsibilities: Responsible for serving customers, till operation, placing customer orders, stock replenishment, floor walking, maintaining standards. Achieved numerous added sales (basket spend - spend over £20, buy selected items for £4) at tills for the month of December 2007.
Leadership and Teamwork
In the final year of University, I took the role of project manager in the module, Client Focused Systems Development. The project that needed to be completed was a website for a client. In this role, I was responsible for planning tasks for all team members, and organising meetings, in addition to our allocated lesson times. I also was able to help all members within the team with any tasks when required to do so. In the workplace I have recently started training and supervising a new colleague on the games department.
Speaking and listening skills were used when liaising with our clients, when defining what their exact needs were. Skills are frequently utilised in the workplace, assisting customers with queries in store, and over the telephone, to help find products required.
Excellent ICT skills, including word processing, spreadsheets, and databases. Extensive experience using Adobe software such as Dreamweaver, and Photoshop. Experience using Visual Studio.NET has also been gained. I have also built a PC from scratch, and setup a wireless network at home, which includes a shared wireless printer.
I enjoy developing my own websites and I am currently working on a number of personal websites related to music, gaming, and running. These will be becoming live over the next few months. I also like to keep up to date with the latest news and developments in gaming, technology, and music. I also enjoy running in my free time, running for charities on several occasions. I have run 6 miles for Sport Relief in 2008, 2010, and 2012. I am also a Great North Run member and have completed three in 2009, 2010, and 2011, raising over £70 for Cancer Research UK in 2010. I have also participated in the Great North 10K (2009, 2010, 2011), Middlesbrough Tees Pride 10K (2008, 2009, 2010, 2011), Middlesbrough 5K (2009, 2010, 2011), and the Redcar Half Marathon (2010). I took part in the Cash For Kids 3 Peaks Challenge in September 2011, raising £500 for the charity.